Course Description

Sales DISC Included. It’s not a secret: people prefer to interact with people they like. The ability to create rapport is a fundamental skill in sales, management, executive-level leadership and everyday life.

Dr. Tony Alessandra

Dr. Tony Alessandra helps companies turn prospects into promoters. He is two speakers in one... a professor and a performer, or as one client put it – he delivers college-level lectures in a comedy store format. Dr. Tony offers audiences the opportunity to enjoy themselves while learning practical, immediately applicable skills that positively affect their relationships with prospects, customers and co-workers. His focus is on how to create instant rapport with prospects, employees & vendors; how to convert prospects and customers into business apostles who will “preach the gospel” about your company and products; and how to out-market, out-sell and out-service the competition.

Course curriculum

  • 1

    Get your DISC Profile

    • 1: DISC Behavioral Assessment
  • 2

    Introduction to DISC

    • 2: DISC Platinum Rule Introduction

    • 3: Open vs. Guarded Behaviors

    • 4: Direct vs. Indirect Behaviors
  • 3

    Four Behavioral Styles

    • 5: Introduction to the Four Behavioral Styles

    • 6: Describing the D Style

    • 7: Describing the I Style

    • 8: Describing the S Style

    • 9: Describing the C Style
  • 4

    D Style

    • 10: Identifying D Style (Audio & Video Only)
  • 5

    C Style

    • 11: Identifying C Style (Audio & Video Only)
  • 6

    S Style

    • 12: Identifying S Style (Audio & Video Only)
  • 7

    I Style

    • 13: Identifying I Style (Audio & Video Only)
  • 8

    Adaptability

    • 14: Introduction to Adaptability

    • 15: Adaptability with the D Style

    • 16: D Style Actors – Adaptability Tips

    • 17: Adaptability with the I Style

    • 18: I Style Actors – Adaptability Tips

    • 19: Adaptability with the S Style

    • 20: S Style Actors – Adaptability Tips

    • 21: Adaptability with the C Style

    • 22: C Style Actors – Adaptability Tips
  • 9

    Influencing DISC Styles

    • 23: Vehicles for Each DISC Style

    • 24: Selling to the D Style

    • 25: Selling to the I Style

    • 26: Selling to the S Style

    • 27: Selling to the C Style

    • 28: I Wish I Knew About DISC in School

    • 29: How Does Each DISC Style Fire an Employee